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Oversee wave planning and outbound order distribution, manage picker assignments, monitor QC, track pending orders, adjust labor, coordinate with teams, input order data into Synapse, generate shift reports, and support outbound tasks in a fast-paced warehouse environment.

Oversee wave planning and outbound order distribution, assign and monitor picker work, verify QC, track and report damages and pending orders, adjust labor to meet sail dates, input order data into Synapse, generate shift reports, and coordinate with supervisors and cross-functional teams to ensure efficient warehouse outbound operations.

Oversee wave planning and outbound order distribution, coordinate picking, QC, shipping and inventory teams, track pending orders, input order data into WMS (Synapse), generate shift reports, and adjust labor to meet sail dates. Troubleshoot system issues, report damages, and prepare next-shift workflows while ensuring safety and quality standards.

Oversee wave planning and order distribution for outbound operations, coordinate pickers, QC, shipping and inventory teams, monitor workflow and labor allocation, input orders into Synapse, troubleshoot system issues, generate shift reports, and support cross-functional outbound tasks during assigned night shifts.

Provide administrative HR support to the HR Director across benefits, payroll, employee relations, recruiting, onboarding, records maintenance, temporary staffing coordination, and payroll/benefits issue resolution. Conduct background checks, new-hire orientation, data entry, and prepare reports. Act as backup to the HR Director and participate in special HR projects.

Supervise evening warehouse/co-pack shift: assign work, ensure shipment accuracy to customer specs, manage timesheets/overtime, train staff on requirements and safety (OSHA/AIB), oversee data entry and paperwork, report equipment/building issues, and handle disciplinary actions.

Serve as customer advocate handling service inquiries, monitoring orders, resolving issues, preparing reports/QBRs, coordinating with operations and sales, and training peers to improve customer support.

Lead and mentor account managers, manage onboarding and escalations, develop customer relationships and programs, identify process improvements, support upsell and long-term customer service projects in logistics.

Oversee wave planning and outbound order distribution, coordinate picking, QC, shipping and inventory teams, monitor workflow and labor allocation, input order data into Synapse, generate shift reports, troubleshoot systems, and support cross-functional outbound tasks to ensure timely shipments.

Design, build, and maintain the company data warehouse and ETL processes. Partner with business teams to define data solutions and visualizations, support reporting (SSRS, Crystal Reports) and BI (Power BI/Tableau), troubleshoot issues, and provide occasional after-hours support.