Manage customer orders and repairs through all manufacturing phases; coordinate with customers and internal teams, schedule logistics, inspect orders, lead kick-offs and factory tours, document work, and support witness testing. Ensure product meets design and quality requirements and comply with ITAR U.S. Person requirement.

Home-based outside Account Manager for East Coast territory selling electromechanical products (motors, generators, switchgear). Build and manage B2B customer relationships, negotiate large contracts, provide technical/commercial support, coordinate with application engineers and internal teams, and travel extensively (60–75%).

The Director of Operations oversees all manufacturing and quality functions, drives strategic goals, manages budgets, and ensures compliance while fostering a high-performance culture.