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Leads Sales Operations architecture, territory design, segmentation, quota allocation, annual planning, sales technology strategy, and operational initiatives. Manages Salesforce, Clari, Outreach, and related vendors, budgets, and roadmaps while partnering with senior Sales and GTM leaders. Directly manages and develops a team, ensuring data integrity, process precision, and effective execution across sales operations workstreams.

Lead customer onboarding and provisioning for Docker customers across EMEA. Partner with Customer Success, Sales, Operations, and Support to improve workflows, automation, tooling, and customer transitions. Guide customers through personalized onboarding and migration journeys, maintain strong relationships, resolve complex issues, document solutions, and optimize processes for efficiency, scalability, satisfaction, and revenue impact before transitioning customers to Customer Success Management.

Lead technical engagements with high-priority enterprise customers, supporting container and AI journeys, developer workflows, solution demonstrations, prototyping, enablement, and product alignment. Partner with sales, product, engineering, and customer teams to translate business needs into technical solutions and prioritized product feedback. Serve as a regional technical thought leader and represent Docker with customers and technical alliance partners. Travel domestically and internationally up to 50%.

Provides frontline support to sales and go-to-market teams through ticketing, manages users and onboarding processes, maintains Salesforce data hygiene, and supports FP&A updates. The role also assists with Salesforce configuration, system process testing, documentation, fiscal-year planning, and ad hoc Sales and GTM Operations requests. Experience with Salesforce and SaaS environments is required; Gong, Sales Navigator, ZoomInfo, and AI workflow experience are beneficial.

Own the technical pre-sales motion for Docker across US public-sector accounts. Lead discovery, competitive PoCs, architecture reviews, demos, and executive briefings for federal agencies and integrators. Advise on AI governance, secure software supply chains, containers, accreditation, FedRAMP, STIGs, FIPS, ATOs, and disconnected environments. Partner with account executives, product, post-sales, and channel partners to shape requirements, support proposals, build technical champions, and drive federal expansions and renewals.

Sell Docker commercial products to mid-enterprise customers: prospect, qualify, forecast, close deals, expand existing accounts, and collaborate with cross-functional teams to drive adoption and inform product and marketing efforts while mentoring peers.

The Account Executive will engage with prospects and customers to drive sales of Docker products, achieve targets, and manage relationships effectively. Responsibilities include lead generation, account management, and collaborating with cross-functional teams for customer success.

Lead technical vision and architecture for Dockers Developer Tools: build a self-service internal platform, CI/CD and build systems, integrate AI/LLM agents, set SDLC tenets, establish standards for observability, security, reliability, and productize internal tooling into customer offerings.

Lead and implement backend and developer-experience initiatives across Clojure and Go systems. Define architecture, build and operate distributed services, event pipelines, databases and APIs, improve observability and reliability, mentor senior engineers, and drive cross-team delivery from ambiguity to measurable outcomes while participating in on-call rotation.

Design, build, and operate Go-based services powering Docker's secure build and CI infrastructure. Deliver isolation, identity, policy, provenance, attestation and signing capabilities, improve reliability of Docker Build Cloud and Auto Builds, own features end-to-end, participate in on-call rotation, and collaborate with product, security, and platform teams to produce secure, reproducible developer and agent workflows.