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Leads strategic planning, operational execution, reporting, and infrastructure for Equip’s Care Operations function. Manages analysts and project managers, drives process improvement and change management, develops performance metrics and dashboards, and partners cross-functionally to scale care delivery and patient experience. The role translates organizational strategy into standardized, accountable systems while using SQL and operational analysis to identify trends and improve efficiency, compliance, and departmental performance.

Manage health plan partnerships from implementation through ongoing value delivery, retention, renewals, and expansion. Coordinate internal teams, represent client needs, oversee program KPIs, support contracting conversations, produce client reporting, and drive operational improvements. The role requires strong healthcare payer knowledge, relationship management, analytical skills, and project coordination. It is fully remote with at least quarterly travel to client meetings.

Conduct provider outreach through phone, email, and other sales channels to generate qualified meetings and patient referrals. Perform discovery calls, identify leads, document interactions and statuses in the CRM, and hand off qualified opportunities to clinical partnership representatives. The role requires strong communication, organization, resilience, independent time management, and the ability to work remotely. Limited travel may be required for training and conferences.

Conducts high-volume outreach to healthcare providers, schedules qualified meetings, performs discovery calls, sources leads through email and phone, documents interactions in a CRM, and hands qualified leads to clinical partnership representatives to drive patient referrals.

Leads strategic payor partnerships and market expansion, including value-based contracting, enterprise deal development, executive relationship management, pipeline forecasting, and multi-year revenue modeling. The role coordinates with Legal, Compliance, Clinical Operations, and Finance to execute scalable market launches and build repeatable partnership processes. It represents Equip’s clinical and business value to major health plans and enterprise stakeholders while expanding access to virtual eating disorder treatment.

Provides strategic and operational HR partnership to business leaders across the employee lifecycle. Advises on employee relations, performance management, conflict resolution, career development, hiring, workforce planning, and annual performance programs. Investigates complex workplace issues, analyzes People data, supports compliance initiatives, coaches leaders, and leads special projects while promoting engagement, retention, and organizational effectiveness.

Execute the final phase of an HRIS and payroll data migration from ADP to Rippling. Responsibilities include extracting and archiving historical employee and payroll records, mapping and uploading data, organizing files in Rippling and Google Drive, auditing records for accuracy and compliance, protecting sensitive PII and PHI, and reporting migration progress to HR and Payroll leadership.

Lead accounting functions including month- and year-end close, balance sheet reconciliations, audit support, technical accounting research, internal controls and compliance, tax support, system implementation testing, due diligence reporting, and process improvement through automation.