Top Tech Jobs & Startup Jobs

Lead and grow a team of Customer Success Managers focused on the nonprofit vertical. Own accounts, drive onboarding, adoption, expansion and executive engagement, build playbooks and processes, coach for ROI-driven outcomes, influence product roadmap, and partner cross-functionally to scale customer success.

The Product Operations Analyst aggregates data for analysis, creates visualizations and slide decks, and collaborates with cross-functional teams to improve product insights and operations.

In this role, you will lead a team of Customer Success Managers to enhance customer experience, drive growth, and develop strategic initiatives for client engagement.

The Product Operations Manager manages a team while handling analytics, streamlining processes, and communicating insights to stakeholders.

As a Backend Engineer, you will architect and build distributed services for customer applications while collaborating closely with other engineering teams to ensure scalability and efficiency in system design.

Act as a technical partner to sales and customer success, design and deliver workflows, POCs and demos, advise on data workflows, own technical health of accounts, document requirements, and support renewal/expansion strategy.

Serve as the technical arm of commercial sales: design and deliver POCs, translate customer needs into solutions, develop client technical relationships, document workflows and success criteria, advise product and GTM strategy, and support demos, account planning, and post-mortems to close new business.

Lead technical implementations of Windfall's platform, integrating customer data and applications, resolving data issues, configuring attribution, delivering training, and partnering with Customer Success and Product to ensure successful onboarding and long-term customer outcomes.

As a Data & AI Specialist, you will support nonprofit customers using Windfall's solutions, provide guidance, and handle user inquiries.

Own positioning, messaging, and launch enablement for Windfall's people intelligence and AI products. Create sales collateral, support product launches, collaborate with Sales/CS/Product, conduct light competitive research, contribute to content and campaigns, and use AI tools to accelerate asset development and iteration.