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The Technical Support Engineer troubleshoots and optimizes SaaS platforms, assists with endpoint deployments, and ensures customer issues are resolved within SLA while enhancing customer success.

Design, build, and operate low-latency, highly available backend microservices and streaming data pipelines. Maintain internal databases and authentication/API services, instrument systems for visibility, and document services to ensure secure, scalable, production-grade deployments.

Design, build, and deploy AI systems for data loss prevention: experiment with NLP/LLM architectures, fine-tune models, implement real-time inference, develop Python and Go services, automate training/deployment, and participate in on-call operations to maintain production model accuracy and reliability.

The Backend Engineer will architect and maintain secure, high-performance microservices and databases, ensuring reliable data processing at scale.

Lead and build Nightfall's marketing function: strategy, demand generation, field and product marketing, brand, PR/analyst relations, website conversion, AI-native workflows, budget ownership, and team development to drive revenue and category leadership.

Lead the endpoint engineering team at Nightfall, overseeing design, architecture, and implementation across platforms while contributing code and mentoring engineers.

Design and develop a data loss prevention agent for Linux, implementing kernel-level monitoring and collaboration with endpoint teams, requiring deep Linux expertise.

Lead design and build of a production-grade Linux endpoint DLP agent: implement kernel-level event interception (eBPF, LSM, fanotify), userspace policy enforcement, deployment, debugging, reliability, cross-platform coordination, and customer-facing documentation.

Lead product development for Nightfall's data security platform across SaaS, AI apps, endpoints and browsers. Ship AI security features rapidly, define success metrics (deployment, detection accuracy, remediation), prioritize roadmap with engineering, support sales engineering and customer success during POCs and deployments, and present capabilities to CISOs and SecOps teams.

Lead Nightfall's finance function: FP&A, accounting, reporting, compliance, fundraising, investor/board relations, budgeting, runway and cash management, financial controls, and scaling the finance team while partnering with cross-functional leaders to track SaaS metrics and support strategic decisions.