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Manage delinquent customer accounts, negotiate repayment plans, resolve issues, identify delinquency causes, document account activity, and ensure compliance with company and regulatory standards while meeting collection performance goals.

Manage delinquent customer accounts, negotiate repayment plans, resolve account issues, analyze financial situations, document account activity, and maintain compliance with company and regulatory standards while meeting performance goals.

Prospect potential partners and customers through cold calls, email, and social outreach; qualify leads; schedule meetings for Account Executives; maintain follow-up communications; document pipeline activity in Salesforce; and communicate Clicklease’s value proposition. The role is hybrid in Draper, Utah, with four days onsite weekly and compensation of $40,000 base plus commissions and bonuses.

Lead zero-to-one design of commercial financing products: structure offers, pricing, credit positioning, unit economics, dealer incentives, and cross-functional rollout from pilot to national distribution.

Own the customer application and decisioning funnel, driving architecture and implementation for core Java distributed services. Lead event-driven architecture, runtime A/B experimentation, resilience patterns (circuit breakers, bulkheads, HA), distributed tracing (OpenTelemetry), fintech compliance, and AI-augmented engineering while mentoring the team.

Manage inbound and outbound communications with customers regarding delinquent balances. Explain account status and payment options, negotiate payment solutions, conduct daily recovery calls, review reports to prioritize outreach, document interactions in CRM systems, and perform skip tracing. The role requires professional customer service, accurate recordkeeping, strong communication, and effective performance in a fast-paced, metrics-driven collections environment.

Identify and qualify outbound and inbound leads through calls, email, and social outreach. Schedule demos for Account Executives, maintain accurate Salesforce CRM records, follow up with prospects, and meet pipeline and demo generation goals while working collaboratively with the Business Development team.

Identify, engage, and qualify prospective partners and customers via outbound calls, email, and social outreach. Schedule demos for Account Executives, maintain follow-up across channels, and document interactions in Salesforce CRM to support pipeline growth and meet demo generation targets.

Manage delinquent accounts by handling inbound/outbound customer communications, negotiating repayment plans within guidelines, documenting account activity, resolving issues and root causes of delinquency, and maintaining compliance with company policies and regulatory standards to meet performance metrics.