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Conduct inbound and outbound phone consultations with prospects seeking financial relief solutions. Identify client needs, present settlement options, overcome objections, close sales, manage the CRM pipeline, follow up with prospects, and meet or exceed sales goals. The role offers provided leads, paid training, uncapped commissions, bonuses, and advancement opportunities.

Employee referral submission opportunity allowing employees to refer candidates by phone. The company will contact referred individuals to gather additional information and discuss employment opportunities.

Works with clients to assess financial situations, develop customized debt management plans, and provide ongoing repayment guidance. Collaborates with colleagues to improve counseling services and client outcomes while participating in professional development. Requires strong communication, empathy, teamwork, a bachelor’s degree, and fluency in English and Spanish.

Handle 100% inbound calls from consumers seeking help with credit card and unsecured debt. Assess clients’ finances, goals, bills, income, assets, and expenses; develop debt-reduction plans; and explain suitable financial programs. The role requires strong communication, customer service, fact gathering, organization, multitasking, and goal orientation. Paid training and certification are provided, with benefits and advancement opportunities.

Provide bilingual financial counseling to clients seeking debt relief. Responsibilities include assessing finances, budgeting, goal setting, creating personalized debt-management plans, and enrolling qualified clients in financial programs. The role requires strong communication, empathy, organization, goal orientation, and French-English fluency. No industry experience is required because comprehensive training is provided. The position is fully in-office in North York, Ontario, with an occasional Saturday schedule.

Provide bilingual English and French customer service to clients and creditors through phone, chat, email, and portal communications. Process requests, explain account information, resolve issues involving delinquencies, payoffs, and refunds, make outbound calls, and send educational materials. Work independently in an in-office, fast-paced contact center while managing multiple priorities. Paid training is provided.

Handle qualified inbound calls and help clients assess their income, assets, expenses, debts, and financial goals. Interview clients, review bills and payment schedules, explain debt-relief options, develop financial plans, and encourage enrollment in appropriate programs. The role requires strong communication, customer service, fact gathering, organization, multitasking, and goal orientation. Previous debt consolidation, collections, credit, financial planning, or sales experience is preferred but not required; training and certification are provided.

Supervise and coach credit counsellors in a call centre environment. Responsibilities include training, quality assurance, scheduling, performance monitoring, client counselling, reporting, hiring and onboarding, team engagement, cross-department collaboration, and process improvement. The supervisor will also support distressed clients, manage competing priorities, and contribute to special projects while ensuring consistent, empathetic service delivery.