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Lead Newfold's strategic partnerships function to identify, negotiate, and operationalize technology and product partnerships across AI, cloud, developer platforms, commerce, security, and identity. Build executive relationships, translate ecosystem trends into integrated products and growth opportunities, partner with Product and Engineering to deliver integrations and joint roadmaps, and scale a high-impact partnerships team to drive partner-sourced pipeline and measurable customer value.

Provide technical support for domains, DNS, web hosting, email configuration, and basic website issues (WordPress, SSL). Troubleshoot via chat, email, and calls; manage frustrated customers; collaborate with internal teams; research solutions and learn continuously. Training and mentorship provided; role is technical, not scripted support.

Lead Network Solutions' digital storefront strategy and execution to drive acquisition, conversion, cross-sell, retention, and revenue. Own commerce operations, merchandising, checkout, CRO, pricing, and analytics. Build and lead cross-functional teams, partner with Product and Engineering, and use experimentation and data to optimize customer lifetime value and scalability.