Live Online Proctors verify trainee identities, explain testing procedures, monitor virtual training labs, enforce policies, provide technical assistance, report irregularities, and communicate course issues to management. The role requires customer service, strong communication, independent work, detailed procedure adherence, Microsoft Office and browser proficiency, and schedule flexibility including evenings and weekends.

Leads the Account Management team, drives customer retention and revenue growth, develops new business across industrial markets, manages strategic accounts, negotiates contracts, oversees sales pipelines, and represents the company at industry events. Partners with executive, operations, marketing, and technical teams to deliver customer solutions, identify market opportunities, and execute growth strategies. This in-office Pasadena, Texas leadership role requires 30–50% travel.