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Manages inside sales growth through partnerships with independent insurance agents across multiple states. Provides sales coaching, virtual training, consultation, and relationship management to improve production in Commercial, Personal, and Life Insurance. Analyzes sales metrics, develops agency action plans, promotes cross-selling, supports pipeline development, collaborates with internal teams, and documents activities in Salesforce. Limited travel may be required for agency visits, conferences, and meetings.

Leads Life Sales and Medicare Supplement functions across multi-line states. Responsibilities include managing teams, setting objectives, overseeing strategic projects and budgets, developing employees, monitoring production and business metrics, supporting policies and continuity planning, and partnering with internal and external stakeholders. Requires significant life insurance sales experience, supervisory leadership, and a Life and Health license.

Develops and delivers training, onboarding, sales playbooks, and enablement resources for sales leaders and independent insurance agents. Partners with Sales, Marketing, and subject matter experts to identify learning needs, simplify insurance products and strategies, maintain SharePoint resources, evaluate training effectiveness, and improve adoption. The role requires facilitation, instructional design, relationship building, and continuous improvement across in-person and virtual learning environments.

Lead planning, execution, and delivery of strategic IT projects. Define scope, manage timelines, budgets, risks, and stakeholders. Coordinate cross-functional teams and third-party partners, track performance, ensure governance and change management, conduct kickoffs/closures, and promote project management best practices.

Leads strategic partnerships with insurance aggregators, agency networks, and corporate consolidators. Develops partnership roadmaps, negotiates enterprise contracts and incentive structures, enables field sales, monitors competitive and consolidation trends, and aligns underwriting, product, sales, and operations teams. Drives growth, profitability, retention, and distribution performance through executive relationship management, data analysis, and accountability. Requires extensive property and casualty commercial sales or distribution experience and enterprise partnership management.

Leads the vision, strategy, roadmap, and delivery of digital products and applications. Partners with business leaders, UX designers, engineers, vendors, and stakeholders to prioritize features, improve customer experiences, manage change, and ensure alignment with business objectives. Oversees product teams, budgets, SLAs, vendor performance, security, compliance, quality practices, coaching, and staff performance.

Partners with product managers, business units, and technical teams to identify business problems and translate requirements into user stories, features, process flows, and testable outcomes. Supports backlog prioritization, stakeholder communication, testing, release planning, product quality, and solution decisions. Provides business and operational support for life insurance products, forms, and related technology processes while analyzing risks, dependencies, and opportunities for improvement.

Oversees treaty and facultative reinsurance administration, accounting, recoverables, settlements, reconciliations, reporting, compliance, renewals, audits, and process improvements. Partners with Finance, Underwriting, Claims, Actuarial, brokers, and reinsurers to ensure accurate contract execution, timely collections, regulatory compliance, and effective reinsurance program operations.

The Director of Internal Audit leads the internal audit function, ensures compliance, manages risks, and enhances operational efficiency while providing strategic guidance to management.