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Lead strategy and execution for Panera's digital and loyalty analytics, translating customer data into commercial growth, running experiments and incrementality tests, querying large datasets (SQL), optimizing CDP and tracking, and managing a small analytics team to drive CLV, retention, and EBITDA impact.

Write complex SQL to extract and validate loyalty and transaction data, measure CRM campaign performance, run A/B test analyses, build and maintain Power BI dashboards, and perform customer segmentation and behavioral analyses to inform loyalty and digital strategy.

Lead sensory and consumer research to drive food and beverage innovation. Design and execute qualitative and quantitative studies, manage sensory testing, translate guest insights into product and menu recommendations, and partner with Culinary, Marketing, and cross-functional teams to influence strategy and shape an insight-driven product pipeline.

Lead menu and platform strategy by analyzing consumer and market trends, supporting a 3-year product pipeline, managing platform lifecycles and performance, and coordinating cross-functional teams to execute marketing calendars, launches, and presentations.

The Sr. Manager, Compliance leads and enhances Panera's Ethics and Compliance Program by managing projects, executing compliance strategies, and ensuring adherence to regulations.

Own category-level supply planning for core menu, tests, promotions, LTOs and transitions. Monitor inventory and supply health, manage supplier and distributor relationships, develop reporting/KPIs, support sourcing and distribution efforts, resolve shortages and recalls, and provide analyses to improve supply chain efficiency and service.

Design, execute, analyze, and report consumer and market research (brand health tracking, ad testing, segmentation). Manage projects with internal stakeholders and external vendors. Synthesize data into clear, actionable insights and presentations to inform marketing and business strategy.