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Develops regional business plans, identifies target customers, executes compliant brand and market-access strategies, and promotes pharmaceutical products through professional hospital and academic engagement. Manages customer visits, educational activities, territory projects, and key business initiatives while monitoring market conditions, evaluating results, maintaining customer relationships, and ensuring adherence to company policies, ethics, and compliance standards.

Leads the people strategy for a 1,400-employee cell therapy manufacturing site. Advises senior leaders, executes talent and workforce programs, manages engagement, succession, performance, rewards, organizational effectiveness, employee relations, and change initiatives. Uses workforce analytics to guide decisions, coaches executives, ensures alignment with regulatory requirements, and partners across global HR teams and business functions in a matrixed environment.

Partners with business and HR leaders to diagnose organizational needs and design scalable organizational effectiveness, development, change management, and engagement solutions. Leads organizational assessments, facilitates senior-level initiatives, develops data-driven metrics, and applies digital and AI-enhanced tools to measure impact. Builds HR and leader capability, guides change, advises stakeholders, and aligns organizational development programs with enterprise priorities.

Serves as a trusted HR advisor to managers across San Diego and the West Coast, providing guidance on workforce matters, HR policies, manager development, employee experience, and California employment legislation. Partners with HRBPs, People Services, and global centers of excellence to deliver HR processes, resolve issues, implement improvements, and support organizational priorities. Uses data, diagnostics, coaching, communication, and change-management strategies to influence leaders and coordinate People-related projects.

Develop and maintain AI, machine learning, statistical, and forecasting models for commercial demand planning. Analyze large datasets, monitor model performance, improve forecast accuracy, document workflows, and communicate insights to technical and business stakeholders. Collaborate with Finance, Commercial, Market Access, and Analytics teams to translate business needs into analytical solutions and support standardized forecasting tools and processes.

Lead CRM platform operations for Veeva applications, including administration, access management, incident resolution, testing, monitoring, automation, and technical documentation. Coordinate product launches, releases, governance, UAT, validation, and post-deployment support. Manage software licenses, vendor contracts, SOWs, utilization reporting, and compliance. Serve as the technical liaison between business stakeholders, IT, security, architecture, governance teams, and external vendors across global CRM operations.

Lead technical engineering and operational activities for Microsoft 365 collaboration services. Drive platform stability, governance, lifecycle management, automation, and continuous improvement across Teams, SharePoint, OneDrive, and Exchange while coordinating cross-team remediation, vendor management, service transitions, and stakeholder communications to ensure operational excellence and compliance.

Lead architecture and engineering of enterprise AWS cloud platform and CI/CD pipelines. Build and maintain IaC (CloudFormation), enforce SecDevOps and governance, integrate AI/ML into SDLC, optimize costs, and mentor teams while delivering scalable, production-ready cloud solutions.

Build and maintain LLM-native, agentic AI applications and production-grade full‑stack services on AWS. Implement microservices, APIs, CI/CD, monitoring, model performance management, and human‑in‑the‑loop workflows while supporting SaaS and in‑house applications for Global Development Operations.

As an IO Account Executive, you will strive to exceed regional targets, collaborate with healthcare professionals, and maintain client relationships to enhance patient care through targeted oncology solutions.