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The Technical Account Manager will provide strategic managed subscription services, create customer success plans, manage project scopes, and ensure optimal use of ServiceTrade’s applications while enhancing customer engagement. They'll require strong technical skills, particularly in customer portal development and dashboard reporting.

The Enterprise Account Manager at ServiceTrade manages enterprise customer relationships, focusing on retention and growth. Responsibilities include conducting business reviews, addressing customer issues, and identifying opportunities for upselling ServiceTrade applications. The role requires strong communication skills as well as the ability to collaborate with multiple teams to ensure customer success and satisfaction.

In this role, you will drive business development, executing lead generation and sales activities for large companies in fire protection and life safety sectors. You'll engage with C-suite executives, navigate complex sales cycles, and collaborate across departments to enhance customer experience and deliver effective solutions.