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Manage customer onboarding relationships, configure the platform, set up integrations, train users, escalate technical issues, use AI tools to improve efficiency, and drive adoption for long-term customer success.

Design, build, and operate backend services for vehicle-transport workflows. Own architecture, REST APIs, async/background processing, partner integrations, performance tuning, observability, on-call incident response, mentoring, and cross-functional API/product collaboration to deliver reliable, scalable services.

The Senior Backend Engineer will design, develop, and maintain backend systems, optimize existing code, and collaborate with teams to deliver solutions, while ensuring security and code quality.

The Tech Lead Manager will own the technical roadmap for the Platform squad, lead incident response, manage a team of engineers, and be the primary technical authority on infrastructure, ensuring platform reliability and performance.

Drive revenue expansion within Super Dispatchs existing shipper and carrier customers by cross-selling premium products (SuperProtect, SuperAgent). Identify expansion opportunities using usage data and health scores, run targeted demos, close upsell deals, and collaborate with Account Management, Customer Success, and Product to ensure smooth onboarding and product adoption.