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Lead the customer implementation function, implement project management best practices, identify opportunities for improvement, partner with internal stakeholders, lead organizational growth, and hire and develop staff to focus on customer experience.
Lead - Customer Success Manager at Zenoti, responsible for building customer relationships, gathering feedback, developing customer processes, closing deals, ensuring user adoption, and improving customer success practices. Must have 4+ years of customer experience and a passion for customer success. Travel may be required.
Leading product management at Zenoti, overseeing the development and implementation of all products, collaborating with cross-functional teams, and ensuring product success by aligning with company goals and customer needs.
Zenoti is seeking a Program Manager - Payments to oversee efficient, secure, and compliant payment processing. Responsibilities include defining payment product strategy, managing cross-functional programs, setting objectives, and fostering collaboration with internal and external partners.
As the Senior Director for Customer Success at Zenoti, responsible for owning customer growth, driving customer success outcomes, and driving new business growth through advocacy and reference-ability. Leads teams to deliver ROI, influence product adoption, and optimize the customer lifecycle. Becomes the Voice of Customer within the organization and drives initiatives to improve customer engagement and adoption.
Senior Account Executive at Zenoti responsible for converting leads, driving business plans, offering consultation, facilitating customer handoff, upselling, and collaborating with sales teams.
Define market requirements and package features into product releases, interact with development leads, product architects, and key customers. Manage delivery of Zenoti features, work through entire product cycle, advocate for end-users and customers.
Zenoti is looking for a Senior Product Manager with 6+ years of experience in a Product Manager role. The successful candidate must have excellent communication, problem-solving, and interpersonal skills. They should be able to think big, break down complex problems, and collaborate effectively with cross-functional teams to build high-level roadmaps for product development. Candidates must have a good understanding of mobile, web, and cloud technology space.
As the Senior Director of Product Marketing at Zenoti, you will lead the go-to-market growth strategy for the company's product offerings, collaborate with key stakeholders, and drive new product launches. You will be responsible for creating compelling value propositions and messaging to the global customer base.
The Product Specialist at Zenoti will work with customers to implement feature add-ons and enhancements to the Zenoti software solution. Responsibilities include leading implementations, conducting demos and training, driving proofs of concept, and ensuring customer satisfaction through excellent service. The role also involves staying up-to-date on Zenoti product knowledge and maintaining thorough documentation for successful implementations.
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