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The Vice President of Professional Services will lead onboarding, implementation, and customer success initiatives for Zenoti's global SaaS clients while managing a high-performing team, engaging with executive stakeholders, and driving operational excellence.

The role involves leading customer onboarding for SaaS products, driving product adoption, collaborating across teams, and providing insights to enhance customer satisfaction and success metrics.

As a Senior DevOps Engineer, you will implement Infrastructure as Code, manage cloud infrastructure, automate tasks, and maintain CI/CD pipelines while enhancing Kubernetes environments.

As a Senior Product Specialist, you'll implement and enhance Zenoti solutions for clients, ensuring customer satisfaction through excellent support and training while managing multiple projects.

As a bilingual Implementation Specialist at Zenoti, you'll guide clients through implementing and optimizing their cloud-based software, ensuring a seamless experience while managing training, technical support, and project rollouts.

The Senior Customer Success Manager guides clients in achieving success with Zenoti's platform, focusing on product adoption and strategic growth while managing relationships and solutions effectively.

The Senior Product Specialist at Zenoti will work with customers to define requirements, drive implementations, and ensure customer satisfaction while configuring product solutions and managing multiple projects.

The Lead Product Specialist at Zenoti focuses on customer adoption by analyzing business needs, configuring product features, and providing comprehensive training to enhance customer satisfaction and drive revenue growth.

Lead the contract renewal process for SaaS contracts, negotiating terms, maintaining client relationships, and analyzing revenue forecasts.

Lead the development, architecture, and maintenance of ETL solutions and data pipelines, ensuring optimal performance and usability while collaborating with cross-functional teams.