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The Director of Customer Support at Zenoti will be responsible for leading support delivery for a subset of Zenoti customers globally, managing teams, engaging with senior-level customers, and driving initiatives within the Customer Experience organization to ensure operational excellence and quality. The role requires critical thinking, problem-solving skills, team management, communication skills, and a strong understanding of cloud-based SaaS solutions.
Sales Engineer at Zenoti, a cloud-based software provider for the beauty and wellness industry. Responsibilities include understanding customer needs, presenting software demos, engaging with IT teams, responding to RFPs, and addressing technical questions. Requires Bachelor's or Master's degree in Computer Science, 4+ years of technical sales experience, strong communication skills, and industry knowledge. Competitive environment with growth opportunities.
Seeking a Product Marketing Manager with experience in fintech and B2B/B2C marketing to drive the successful launch and adoption of new financial services, including payroll processing and employee tip payout solutions.
Lead UX Designer role at Zenoti, responsible for developing user-centric designs for Zenoti components, leading interaction design efforts, producing high-quality mockups, and collaborating with cross-functional teams to ensure successful implementation of designs.
As a System Administrator Level 2, you will install, configure, maintain, and support the IT infrastructure. Collaborate with IT experts and end-users, troubleshoot issues, perform backups, document procedures, and provide training. Responsibilities include system administration, network administration, user support, security, backup, recovery, and documentation.
Design, develop, test, release, and maintain components of Zenoti's software solution for the beauty and wellness industry. Collaborate with a cross-functional team, follow agile development practices, and scale features to handle growth. Release new features monthly, receive feedback from customers, and prioritize quality work.
As a Senior Software Engineer focusing on UI Development at Zenoti, you will design and develop high-quality user interfaces using Angular, HTML, CSS, .NET, and JavaScript. Responsibilities include collaboration with cross-functional teams, agile development, scalability, quality assurance, continuous learning, and incorporating customer feedback. Qualifications include 4+ years of UI development experience and proficiency in Angular, HTML, CSS, .NET, JavaScript, and RESTful APIs.
Lead Site Reliability Engineer at Zenoti responsible for contributing to the adoption of DevOps, defining industry standards, and serving as an SME for DevOps industry trends. Must have 8+ years of overall experience with at least 4+ years in DevOps/Site Reliability Engineering domain.
Senior Product Support Specialist at Zenoti, responsible for helping customers effectively use Zenoti software for their businesses. Involves solving customer issues, ensuring smooth business operations, and providing feedback to improve the product. Requires 3-5 years of experience in supporting web-based enterprise applications and advanced support experience with data-driven applications. Strong problem-solving and communication skills.
Drive technical product demos, configure apps, setup proof of concepts, data ETL, risk mitigation, customer issue resolution, maintain documentation, adhere to SLAs, collaborate with internal teams.
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