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The Manager of Business Analytics will oversee reporting infrastructure, develop dashboards, analyze data requests, and foster data-informed decision-making within Finance and Operations teams.

Provide inbound phone/email/chat support for campground staff using Campspot reservation software. Troubleshoot, demonstrate features via remote desktop, document issues, and support customers during scheduled shifts including evenings, weekends, and holidays; heavy coverage during summer season.

Manage onboarding of new customers to Campspot's SaaS platform, combining project management, technical support, and training. Support initial setups and major overhauls, coordinate timelines, communicate with stakeholders, solve issues, and handle some evening hours and travel.

Contract developer will use Claude Code to implement and refine AI-native features, translate specs into production-ready TypeScript/React code, review and improve AI-generated code, write automated tests, document APIs and architecture, and identify technical debt while meeting milestones.

The Strategic Accounts Manager is responsible for managing high-value park relationships, driving revenue retention and expansion, conducting business reviews, and collaborating with various teams to ensure customer success.

Develop, optimize, and maintain SQL queries; refactor legacy reporting into a modern data warehouse; collaborate with Product and Development; provide technical support and troubleshooting; pair-program and produce technical documentation.