Top Tech Jobs & Startup Jobs

Provide technical support via chat and email, troubleshoot and triage issues, escalate complex cases, become a product expert, analyze support trends, and collaborate with cross-functional teams to maintain high customer satisfaction.

Provide advanced technical support and troubleshooting for Teramind’s SaaS product via chat and email, triage and escalate complex issues, analyze trends, maintain product expertise, and collaborate with cross-functional teams to improve customer experience.

Design, implement, and maintain CI/CD pipelines, IaC, containerized deployments, and build environments. Automate, monitor, and troubleshoot systems across GCP, Oracle, AWS, and Azure to ensure product availability and codify DevOps best practices.

Serve as primary post-sale partner for enterprise customers to drive onboarding, adoption, retention, renewals, and expansion. Align product capabilities to customer goals, deliver training and strategic reviews, monitor health metrics, mitigate risks, advocate internally, and collaborate with Sales, Support, and Product to maximize customer value and identify upsell opportunities.

The Principal, Technical Partnerships will develop strategic partnerships, coordinate with partner teams, and oversee product integrations and launches, ensuring success metrics are met.

Lead positioning, messaging, and GTM for IRM, DLP, AI governance, and employee monitoring. Build persona frameworks, sales enablement, competitive battlecards, and launch plans. Manage creative/AI-first content production and translate roadmap and win/loss insights into market-facing narratives and sales collateral.

Design, implement, and operate CI/CD pipelines and IaC; automate, monitor, and troubleshoot infrastructure; manage releases and build environments; architect and optimize services across GCP, Oracle, AWS, and Azure; codify DevOps best practices and support production availability.

The Enterprise Account Executive will drive new business in enterprise accounts, develop relationships with key decision-makers, and manage the sales cycle for cybersecurity solutions.

Design, build, and maintain Looker/LookML reporting and dashboards; partner with stakeholders to gather requirements; write performant SQL and dbt models; ensure data quality and documentation; analyze large datasets and deliver insights; grow into data engineering tasks (pipelines, orchestration, integrations).

The Mid-Market Account Executive will drive sales by developing relationships with mid-market prospects, managing the sales cycle and exceeding quotas.