Top Tech Jobs & Startup Jobs

The Insurance Operations Manager leads the Customer Experience Department, focusing on team development, operational excellence, and performance management to enhance customer interactions and ensure efficient insurance operations.

Serve as L2/L3 escalation for connected device portfolio: diagnose and resolve device connectivity and firmware issues, reproduce bugs, coordinate field service and engineering, maintain knowledge base, drive root-cause analysis, produce operational reports, and support install conversion and future IoT launches.

Own non-standard shipping execution, 3PL coordination, returns/RMA handling, install-conversion outreach, and device-level financial reconciliation. Produce operational reports, support fulfillment workflows for sales channels, maintain process documentation, and partner with manufacturers, Accounting, and Product Support to scale IoT device operations.

Build and support an SEC reporting function: prepare SEC filings (10-K,10-Q,8-K,Proxy), consolidated financial statements, XBRL validation, workpapers, technical accounting research, SOX/internal controls support, audit coordination, and variance analysis while partnering with FP&A and Investor Relations.

Identify and qualify independent insurance agencies within an assigned territory, build and nurture agency relationships, execute territory development and outreach campaigns, manage pipeline and CRM activity, provide product training, travel quarterly for face-to-face engagement, collaborate cross-functionally, and track performance metrics to drive agency recruitment and growth.

Provide white-glove technical customer support for PryzmIQ and AWTOS. Guide customers through setup, troubleshoot connectivity and device issues, review and validate home inspection data, document findings, escalate complex cases, and perform proactive outreach to drive product adoption and satisfaction.

The Agency Services Manager oversees the service team, ensuring efficient onboarding, high-quality service operations, and continuous improvement in agency support, while leading and developing the team.

The Senior Data Analyst at Orion180 will develop data pipelines, implement predictive models, and create visualizations while collaborating across teams to improve decision-making and insights.

Lead data science and modeling teams to develop, deploy, and validate ML and statistical models for property catastrophe risk, pricing, portfolio management, and claims forecasting. Collaborate with underwriting, actuarial, claims, finance, and risk to align analytics with business strategy and expansion.

Senior-level predictive modeling scientist responsible for developing, validating, and deploying predictive models and analytics to support insurance products; collaborate with cross-functional teams, communicate results to stakeholders, and maintain model performance in production environments.