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Provide advanced Tier 3 end-user computing support (desktop, hardware, applications), troubleshoot complex incidents, perform root-cause analysis, coordinate with vendors/teams, deploy software, generate reports, and deliver on-site field support and high-touch customer service across market sites.

Manage multiple end-to-end customer projects including implementations, renewals, and de-implementations. Coordinate cross-functional teams and vendors, create and execute project plans, provide reporting and status updates, identify and mitigate risks, ensure timely delivery and accurate billing, and present deliverables to clients.

Entry-level role performing basic accounting/process tasks: follow training and SOPs, use accounting and office software, resolve invoice and quality-control issues, meet productivity targets, and maintain vendor/internal communications.

Supervise a BPO team handling accounts payable, collections and sales; manage workflow, reporting and MIS metrics; maintain vendor accounts, resolve quality issues, meet productivity targets, and train/mentor staff.

Provide financial support for the IT department by processing Accounts Payable for Customer Experience and IT expense invoices: obtain approvals, create vouchers, run general ledger entries, manage accruals, research invoice status, and provide daily updates to the team.

Perform basic accounts and audit-related process tasks, follow training and SOPs, resolve invoice and quality-control issues, meet productivity targets, and maintain professional internal communications.

Perform basic accounting and process tasks: follow training and SOPs, meet productivity targets, resolve problem invoices and quality-control issues, maintain internal communications, and complete other duties assigned by manager.

Participate in an up-to-18-month landfill operations training program to learn safety, environmental compliance, heavy equipment operation and maintenance, personnel management, landfill design/construction, leachate and gas management, community relations, finance/scale operations, and sales interactions. Complete curriculum, attend group training, perform hands-on projects, mentor participation, and occasional interim management assignments to develop into Operations or District Manager roles.

Perform basic process tasks including following SOPs and training, resolving problem invoices and quality control issues, meeting productivity targets, and communicating with internal stakeholders. Complete certification milestones and assist with other duties as assigned.

Performs intermediate accounting/process tasks: follow SOPs, handle invoices and quality-control queues, generate reports/MIS, meet productivity targets, resolve issues urgently, maintain vendor/internal communications, and use accounting and MS Office tools.