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The Customer Success Specialist ensures exceptional customer experiences post-sale by driving adoption, loyalty, and providing onboarding support. This role involves customer engagement, training, feedback collection, and data analysis to optimize product usage and retention strategies.

As a Product Manager, you will enhance our software products by defining outcomes, collaborating with teams, and ensuring timely delivery of features while focusing on user interface features and APIs.

As an Account Manager, you will manage and expand relationships with Enterprise accounts in the Petcare vertical. Your role includes driving customer retention, managing renewals, and identifying growth opportunities through strategic communication and insights from customer data. You'll work closely with clients to ensure satisfaction and advocate for product enhancements, while maintaining detailed records of interactions and agreements.