The Technical Support Engineer will be responsible for managing support requests, diagnosing and resolving technical issues, providing training to customers, and collaborating with internal teams to ensure customer satisfaction. Growth opportunities include Product Management, QA, Sales Engineering, and Software Implementation roles within the organization.

Seeking a Full Stack Software Engineer to develop new features, maintain existing features, and work on a core SaaS product built on AWS with a serverless-first architecture. Responsibilities include developing Node.js microservices, Angular components, supporting partners' systems, and providing guidance to customers and engineers. Requires staying updated with technological developments and attending tech conferences regularly.

The Technical Support Specialist will be responsible for responding to technical inquiries about our software, providing training and support to customers, and managing support requests. They will work closely with the services and engineering teams to understand customers’ needs and ensure the software supports their business processes.