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Manage customer relationships, ensure satisfaction, address inquiries, conduct product demos, and collaborate with internal teams to improve customer success.

The BDR Manager (Americas) will lead a team of BDRs, set goals, provide coaching, analyze performance data, and collaborate with Sales and Marketing.

Oyster is inviting individuals to join their Talent Community for future job opportunities across various fields like Product, Engineering, and Marketing. Members will receive updates on new roles and insights into the company culture. Ideal candidates are curious, collaborative, and committed to inclusion.

The Lead Product Manager will shape Oyster's global payments infrastructure, ensuring compliant financial flows and optimizing operations across regions, while leading product strategy and stakeholder collaboration.

Lead and scale a distributed Product Design and UX Research team, drive AI-augmented design workflows, architect agentic and Zero-UI experiences, evolve the global design system, partner cross-functionally to translate complex compliance and payroll data into intuitive user flows, and establish responsible AI and data privacy design principles.

Provide multi-jurisdictional employment law advice for Oyster's EOR platform: maintain templates and policies, support product and HR teams, manage cross-border compliance, liaise with outside counsel, handle audits and regulatory inquiries, and drive process improvements and AI/automation initiatives to scale employment compliance.

Serve as a senior, client-facing HR expert for complex cross-country employee relations across multiple European markets. Advise on investigations, performance management, terminations, and compliance; produce and scale country-specific HR guidance using AI and automation; train internal teams; lead People Services projects; and continuously improve workflows to elevate service quality for global customers.

As a Strategic People Partner, you will work with senior leaders to enhance leadership capabilities, manage organizational design, and drive employee relations while optimizing people processes in a remote setting.

Manage a portfolio of customers across EMEA to drive adoption, resolve escalations, run enablement and demos, collaborate cross-functionally, use data to improve customer health, and support retention and payment collection.

Lead and coach a team of 5 Dedicated CSMs across the Americas to drive retention, expansion, and net revenue outcomes for high-value accounts. Establish operating rhythms, capacity planning, early-warning systems for at-risk accounts, and cross-functional escalation management. Champion AI-assisted workflows and data-driven playbooks to scale account monitoring and drive operational efficiency while influencing Product, Sales, and Operations with voice-of-customer insights.