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Develops affiliate, KOL, VIP trader, influencer, and crypto community partnerships across Hungary, Czechia, and Slovakia. Responsibilities include recruiting affiliates, increasing user acquisition and trading volume, managing partner relationships, expanding cooperation, analyzing competitors and market trends, and collaborating with product teams. The role requires crypto and financial-market expertise, strong negotiation and communication skills, and fluency in English plus Hungarian or a Balkan language.

Owns OKX’s global customer complaints program within Compliance. Oversees regulatory responses, complaints governance, quality assurance, second-line oversight, trend analysis, root-cause remediation, executive reporting, and regulatory alignment across jurisdictions. Coordinates with Legal, Compliance, Product, Operations, Risk, and Customer Support teams to address escalated complaints, monitor customer outcomes, strengthen controls, and track remediation through closure.

Owns the end-to-end design of Web3 wallet experiences, including transaction workflows, data displays, and feature interactions. The role develops research-informed concepts, wireframes, user flows, journey maps, high-fidelity mockups, prototypes, and evaluative research. It partners with Product, Engineering, UX Research, UX Writing, Brand, and leadership teams globally while advocating for users, facilitating design reviews, and using qualitative and quantitative data to improve DeFi products.

Lead product design for socially driven, interaction-heavy crypto features. Partner with product managers, researchers, engineers, UX writers, brand teams, and leadership to define problems and deliver user-centered solutions from concept through execution. Create wireframes, user flows, journey maps, high-fidelity mockups, prototypes, and research outputs. Shape design vision, facilitate reviews and workshops, advocate for design decisions, and improve user engagement and visual quality across global customer-facing experiences.

Build and manage strategic partnerships with brokerages, financial platforms, influencers, investor communities, and ecosystem partners across global markets. Own partnership development from market mapping and negotiation through launch and performance optimization. Design revenue-sharing and incentive models, identify expansion opportunities, monitor competitive trends, and collaborate with product, marketing, operations, compliance, and regional teams to drive user acquisition, trading activity, AUM, revenue, and retention.

Lead global fiat payment channel expansion and manage payment gateways, settlement partners, banks, and local PSPs. Build and optimize crypto on/off-ramp systems, negotiate and integrate vendors, and oversee onboarding through launch. Monitor payment regulations, trends, and risks while partnering with Product, Risk, Compliance, Legal, and Finance. Analyze performance to improve conversion, cost efficiency, stability, compliance, and user experience.

Lead the design and delivery of OKX’s U.S. derivatives trading technology stack. Responsibilities include defining architecture, selecting clearing FCMs and technology vendors, making build-versus-buy decisions, integrating OMS, risk, margin, funding, KYC, and market-access systems, and managing exchange certification and production readiness. The role also owns monitoring, incident response, disaster recovery, vendor diligence, SLAs, reconciliation, risk controls, and recruitment of the U.S. trading-technology team.

Lead global fiat payment channel expansion and management, including gateways, banks, settlement partners, and regional PSPs. Own vendor onboarding from requirements through integration, testing, and launch. Drive partner negotiations and technical integrations while ensuring payment stability, security, regulatory compliance, and operational efficiency. Collaborate with Product, Risk, Compliance, Legal, and Finance teams, monitor global payment regulations, and analyze performance data to improve conversion, costs, and user experience.

Support OKX Turkiye’s local compliance program across AML/CFT, KYC/EDD, suspicious transaction reporting, regulatory requests, marketing and product compliance, customer protection, control monitoring, regulatory mapping, and remediation. Partner with Product, Legal, Marketing, Risk, Operations, and Global Compliance teams to interpret MASAK and SPK requirements, maintain documentation and reports, identify control gaps, and improve compliance workflows and systems.

Supports AML, transaction monitoring, financial crime investigations, KYC/KYB, sanctions and PEP screening, suspicious transaction reporting, regulatory audits, licensing requirements, documentation, and compliance controls under Turkish regulations. The role collaborates with cross-functional teams and monitors regulatory databases and reporting systems in a crypto and fintech environment.