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As a Principal Product Manager at ngrok, you will lead product development aimed at enhancing the developer experience. Responsibilities include creating product specifications based on user needs, prioritizing features, and acting as the customer advocate in engineering discussions. You will navigate technical challenges, manage project charters, and directly influence the product roadmap based on insights and feedback.

As a Senior Software Engineer at ngrok, you'll design and implement product features, enhance the traffic policy engine, collaborate with teams to deliver scalable solutions, and mentor junior engineers, all while focusing on user adoption and system reliability.

The Senior Software Engineer will design and implement software systems for the ngrok platform, focusing on improving Cloud Edge functionality. Responsibilities include writing scalable software, leading technical decisions, mentoring junior engineers, and using data to enhance customer satisfaction.