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EliseAI

Senior Technical Customer Support Specialist

24 Days Ago
San Francisco, CA, USA
165 Employees
Mid level
Easy Apply
165 Employees
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The Senior Technical Customer Support Specialist acts as a technical escalation point for client issues, providing support by diagnosing problems, escalating issues, and advising clients on best practices. The role includes investigating bugs with technical expertise and maintaining communication with clients throughout the support process.
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