The Product Director manages profit and loss for personal auto and renters products by using rate making tools, developing business plans, analyzing metrics, and ensuring compliance. Responsibilities include mentoring, recommending rate actions, collaborating with departments, and maintaining underwriting guidelines.

Review and process personal lines policies, endorsements, renewals, cancellations, and reinstatements to ensure correct rating and compliance with underwriting guidelines. Order and review underwriting reports, validate discounts, investigate red flags, handle correspondence and inbound calls, and document decisions per quality and regulatory standards.

Review and process personal lines policies, endorsements, renewals, cancellations, and reinstatements. Validate ratings and discounts, order and review underwriting reports (MVR, loss history, TransUnion), investigate red flags, document decisions, handle agent and policyholder correspondence and assigned inbound calls, and meet quality, productivity, and regulatory standards.