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Produce and revise technical and administrative publications (reports, manuals, test plans, briefs, proposals), perform editing and quality review, select illustrations, verify source material, maintain records, and comply with DoD security/CUI/OPSEC requirements. Prepare documents compatible with Windows 11 and Microsoft Office, meet turnaround standards, and support administrative reporting and classified meeting attendance.

Analyze complex system requirements and design reusable software tools and subsystems. Oversee implementation, estimate costs/schedules, improve program performance, and supervise software configuration management. Develop and integrate AI/ML models and applications (AWS GovCloud), support DevSecOps/CI-CD, API and integration work, and produce formal specifications and technical documentation.

Lead enterprise architecture for DODNet migration: design and evaluate migration solutions, guide infrastructure/endpoint/cybersecurity workstreams, assess risks and dependencies, support engineering reviews and governance, ensure DISA/DODNet compliance, and provide technical leadership for transition and modernization.

Lead RMF-based accreditation for test/pre-production AWS environments, prepare IATT-C and ATO packages, implement and validate security controls, support Zero Trust/ICAM integration, liaise on enterprise boundary defense, and provide cybersecurity guidance and documentation to obtain and maintain accreditation.

Create, manage, and research website content to inform and motivate users; oversee editorial activities; validate information accuracy and present data-driven outputs (dashboards, AI/ML results) to end users.

Manage, design, tune, monitor, and report on disk and backup storage connected to government resources. Provide architecture recommendations, incident management reporting, process analysis, and project management support for storage environments requiring clearance.

Plan and implement IBM System z/OS communications installations and upgrades using SMP/e and system utilities. Configure and manage communications products (VTAM, TCP/IP, FTP/SFTP, NDM, VPS), JES2 parameters, PARMLIB, and USS filesystems. Diagnose and resolve communications-related abends and system issues, create detailed installation/upgrade documentation, and meet government project timelines and processes. Support debugging, tracing, and software installation activities.

Design, develop, and maintain Power BI dashboards and visualizations; integrate and model data from approved sources using Power Query and DAX; validate data accuracy, troubleshoot refresh/performance issues, document datasets and report logic, and provide user support and training in a governed enterprise environment.

Lead day-to-day management of a federal task order portfolio, overseeing staff and subcontractors to deliver up to 100 projects annually on schedule and within budget. Prepare project management plans, maintain integrated master schedules, manage risk and configuration, obtain federal stakeholder approvals, support security onboarding, and ensure contract compliance from initiation through closeout.

Lead and manage the Enterprise IT Service Desk program, ensuring contractual and SLA compliance, security clearance management, staffing, performance reporting, risk and issue resolution, transition planning, process improvement, and coordination with government stakeholders and support teams to maintain uninterrupted, ITIL-aligned service operations.