Top Tech Jobs & Startup Jobs

Manages bankruptcy litigation, repossession recoveries, delinquent loan inquiries, proof-of-claim filings, payment plans, legal referrals, and compliance activities. Reviews bankruptcy plans, recommends legal action, negotiates repayment arrangements with members, trustees, and attorneys, monitors recovery accounts, represents the credit union in legal proceedings, and prepares reports. Ensures adherence to bankruptcy statutes, FDCPA, SCRA, TCPA, FCRA, BSA, and related regulations.

Supervises BSA/AML Know Your Customer operations, including CIP, CDD, EDD, transaction monitoring, sanctions compliance, regulatory filings, risk assessments, and suspicious activity investigations. Maintains compliance controls and policies, oversees regulatory requests and reporting, trains and develops investigators, and coordinates with management, law enforcement, regulators, vendors, and internal departments.

Supports enterprise project delivery across the full lifecycle by leading business analysis, requirements management, feasibility assessments, reporting, stakeholder engagement, UAT, risk and change tracking, governance, compliance, and continuous improvement. The role develops executive dashboards, validates solutions, facilitates cross-functional collaboration, supports go/no-go decisions, and ensures project deliverables align with EPMO standards and business outcomes.

Owns the enterprise member experience survey and insights strategy, integrating member feedback, digital signals, operational data, and research into actionable recommendations. Develops executive and board reporting, identifies trends and priorities, influences cross-functional leaders, and manages strategic research vendors including Gallup and J.D. Power. The role drives governance, listening programs, service improvements, and accountability for member experience outcomes.

Leads enterprise consumer credit risk analytics and portfolio oversight, evaluating lending products, underwriting, policies, concentrations, risk exposure, and performance. Directs credit risk procedures, monitors AI-based loan decisioning models, supports regulatory compliance, and guides lending strategies involving pricing, origination, marketing, and collections. Manages and mentors analytics and risk staff while partnering with business leaders to strengthen controls, support growth, and protect assets.

Leads moderately to highly complex projects and programs, coordinating cross-functional teams, stakeholders, business partners, and technology partners. Develops communication and change plans, manages risks, dependencies, conflict, and interdependencies, and ensures initiatives deliver measurable business value. Advises leaders on priorities, trade-offs, strategic alignment, compliance considerations, and adoption challenges while coaching project team members and supporting organizational change.

Oversee compliance and operational risk programs for contact center operations. Monitor regulatory changes, conduct audits, identify and mitigate risks, maintain incident and compliance records, deliver training, prepare leadership reports, and improve processes. Partner with compliance, legal, quality, and contact center teams to strengthen controls, align call evaluations, and reduce risk exposure.

Translates business needs into enterprise software solutions, manages requirements and SDLC documentation, creates Agile user stories, supports product backlogs, and assists with implementations. Provides Tier 2 application support, troubleshoots incidents, manages configurations and upgrades, coordinates with vendors and technical teams, documents processes, and participates in on-call support.

Leads the Systems and Controls Specialist team within Audit Services, overseeing audit planning, risk and control reviews, deliverables, budgets, reporting, and regulatory compliance. Advises leadership on control design, analytics, automation, fraud investigations, and process improvement. Manages advisory teams, external specialists, and stakeholder relationships while preparing reports for the Audit and Compliance Committee and supporting staff development.

Leads Treasury Management onboarding, implementation, Tier 2 support, risk controls, compliance, and operational performance. Supervises and develops specialists supporting ACH, wires, Positive Pay, Remote Deposit Capture, and business banking services. Oversees escalations, reviews, audits, KPIs, system implementations, vendor conversions, process improvements, and regulatory adherence while partnering across Compliance, Risk, Fraud, IT, and business functions.