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Drives product portfolio strategy, roadmap decisions, market research, requirements prioritization, regulatory coordination, and product commercialization for charitable gaming products. Partners with R&D, Sales, Marketing, Manufacturing, Compliance, and customer support throughout development, approval, launch, and post-launch analysis. Develops go-to-market plans, product value propositions, KPIs, training materials, and competitive assessments across emerging and adjacent markets.

Supports Senior Program Managers in delivering game, platform, and hardware programs. Owns Agile PLM administration and BAU game content pipelines, maintains schedules, RAID logs, action registers, and project documentation, facilitates meetings, coordinates testing and hardware logistics, and produces status reports and dashboards. Helps manage intake processes and keeps PLM, JIRA, and portfolio data accurate and synchronized.

Develops, tests, integrates, and maintains software products, utilities, and tools. Responsibilities include researching technologies, refactoring and optimizing code, building shared libraries, applying secure coding and test-driven development practices, managing continuous integration, and resolving bugs. Requires knowledge of C#, C++, object-oriented programming, client-server architecture, databases, and software development tools. SQL, web UI, PowerShell, and gaming industry experience are preferred.

Supports software quality assurance for land-based gaming products by reviewing requirements, creating and executing test plans and cases, documenting defects, reproducing issues, and assisting with escalations. The role collaborates with senior SQA engineers and cross-functional teams, participates in reviews and triage meetings, follows testing procedures, uses SQA tools and databases, and contributes to project reporting and process improvements.

Designs and develops electro-mechanical gaming products, including sheet metal, die-cast, and injection-molded components. Creates 3D CAD models, drawings, bills of materials, assembly procedures, and product release documentation. Evaluates prototypes through assembly and testing, balances cost and manufacturability, resolves complex engineering problems, collaborates with internal and external stakeholders, and may mentor engineers, designers, and technicians.

The role involves supporting senior management with business analysis, optimizing product performance, managing analytical data, and creating reports and presentations for clients.

Leads financial planning and analysis for manufacturing operations, including labor and overhead absorption, inventory costs, standard costs, production variances, obsolescence, scrap, freight, and procurement pricing. Partners with Supply Chain, Sourcing, Procurement, Manufacturing, and Accounting to forecast costs, explain variances, identify risks and efficiencies, and improve profitability. Oversees production review reporting, inventory reviews, cost accounting projects, and standard-cost process improvements.

Supports technical art production for casino games by implementing and optimizing art assets, animations, rigs, materials, and game-engine content. Troubleshoots animation and code issues, prototypes game functionality, improves asset performance, assists artists and engineers, documents pipeline practices, and develops technical art skills under mentorship.

Generates new Systems revenue across North America through prospecting, competitive displacement, complex solution sales, executive relationship development, and territory planning. Leads opportunities from discovery through negotiation and close, selling integrated gaming hardware, software, services, and recurring-revenue solutions. Builds pipelines, forecasts accurately, coordinates cross-functional resources, develops customer value propositions, and represents market insights internally. Requires extensive customer engagement and frequent travel in a regulated gaming environment.

Leads and develops an engineering team responsible for CI/CD, build systems, developer tools, and asset pipelines supporting cross-platform gaming. Owns technical strategy, build and release automation, testing integration, packaging, signing, infrastructure reliability, and content workflows. Partners with game studios and platform teams, mentors engineers, and applies AI-assisted tools to improve productivity and quality.