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Provide in-office insurance sales and customer service: assist customers with new and existing policies, inspect vehicles for risk, generate leads, perform administrative tasks, handle renewals and underwriting communications, and support daily office routines.

In-office insurance sales role assisting customers with new and existing personal lines policies, payments, renewals and inspections. Generate leads and market to prospective clients, perform administrative tasks and liaise with underwriting, and complete required continuing education to maintain license.

Manage daily office operations for an A-MAX Insurance location, coach and schedule agents, ensure policy adherence, assist customers with quotes/transactions, inspect vehicles for risk assessment, handle training/licensing compliance, and support sales and marketing initiatives.

Own the end-to-end digital quote-to-bind product for A-MAX's eCommerce platform. Define roadmap and OKRs, prioritize backlog, run sprints, write PRDs, coordinate QA/UAT and launches, optimize UX via research and A/B tests, integrate AI tools and analytics, manage CMS/content strategy, and report KPIs to leadership while collaborating with cross-functional teams.