Top Tech Jobs & Startup Jobs

Process customer care tasks for mortgage servicing including fulfilling loan document requests, handling incoming/returned mail, third-party authorizations, mortgage verifications, payoff statements, ACH processing, name/address/system updates, and responding to written correspondence.

Manage daily operations of a mortgage sales team: coach and train Loan Advisors, monitor KPIs and pipeline quality, enforce QA/compliance, handle escalations, and support company training initiatives while meeting departmental goals. Requires flexible hours including some evenings and Saturdays.

Manage and resolve high-risk loan and complex customer disputes by performing root-cause analyses, coordinating across departments, handling escalations, and ensuring regulatory compliance. Provide empathetic customer service via inbound/outbound calls, maintain confidentiality, document resolutions, and recommend process improvements to reduce future complaints.

Review and intake loss mitigation documents, upload and index files into EDMS/Tempo, track outstanding items, issue borrower letters, communicate file status with underwriting and legal teams, review foreclosure timelines, ensure quality and timeline compliance, and process/document imaging tasks.

Design, build, and support end-to-end enterprise intelligence solutions and cloud data platforms. Lead solution architecture, data engineering, analytics, and AI/ML (including LLMs/RAG) to create governed, reusable enterprise data products, applications, and decision-support tools. Ensure security, governance, CI/CD, and operational excellence while collaborating with stakeholders and mentoring engineers.

Manage filing and follow-up of FHA Part B and non‑conveyance claims (CWCOT, SFLS) and loss mitigation claims (PFS, Partial, SFB, Mod, HAMP). Monitor title package submissions, resolve suspended claim exceptions, track payments, maintain reports/queues, and meet investor/HUD timelines to minimize losses.

The program trains college graduates to become licensed Loan Advisors through sales and soft skills training, KPI management, and networking to progress within Freedom Mortgage.

Lead and support mortgage servicing transaction management, system integrations, data validation, and reporting. Partner with business, technology, vendors, and servicing teams to onboard MSR transactions, improve loan boarding processes, validate data integrations, and support investor and client reporting.

Senior treasury leader responsible for modernizing treasury operations, cash management, liquidity forecasting, banking relationships, reconciliations, automation, reporting standardization, controls, and building a high-performing treasury team.

Entry-level sales development program for college graduates to become licensed Loan Advisors. Participants receive sales and soft-skills training, networking, KPI-driven coaching, and must pass the NMLS S.A.F.E. exam. Role emphasizes rapport-building, negotiation, customer service, time management, and meeting program sales objectives in a hybrid, metric-focused environment.