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Perform deep functional, exploratory, and customer-focused manual testing for new features and production issues. Create test plans and high-quality test cases, validate backend data and file integrations, capture evidence and defects, and validate document outputs and compliance workflows. Support regression, feature, and workflow testing across distributed systems, assist with UAT, coordinate with automation engineers, provide frontline support for hot fixes/patches, and demo fixes/features to stakeholders.

Perform deep functional, exploratory, and customer-focused manual testing for new features and production issues. Create high-quality test plans and cases, validate backend data and file integrations, capture evidence and defects, perform regression and workflow validation across distributed systems, assist with UAT, support hot fixes, and demo features to stakeholders. Coordinate with automation engineers and learn automation with AI tooling.