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Supports web and app content publishing, promotional updates, campaign execution, A/B testing, QA, UAT, and launch activities. Works with Ecommerce, Marketing, CRM, Trading, and Product teams to maintain accurate, engaging digital experiences. The role requires managing CMS and app engagement tools, following brand and design standards, supporting peak trading periods, and identifying improvements to content processes and customer experience.

The Logistics Planner supports distribution centre planning through reporting, data analysis, volume and labour planning, delivery schedule optimisation, project support, tender processes, and peak planning. The role coordinates information between distribution centre and support teams, presents analytical insights, maintains planning data, and deputises for the Planning Manager when required.

Design and develop women’s fashion graphics and print artwork aligned with trends, customer profiles, and brand direction. Manage designs from concept through final samples, collaborate with Buying and suppliers, and ensure commercial product delivery. Lead and develop a direct report through coaching, feedback, and performance reviews. Create factory-ready files, communicate trends, and contribute to seasonal and core product ranges.

Senior Copywriter responsible for maintaining New Look’s brand voice across digital and physical channels. Creates campaign concepts, editorial content, marketing emails, social captions, push notifications, advertising copy, packaging, in-store messaging, PR, UX, radio, video and out-of-home content. Collaborates with Creative, Brand, Marketing and Social teams, supports sustainability communications, manages copy workflows when needed, and edits and approves content. Requires strong fashion knowledge, commercial awareness, SEO understanding, meticulous editing skills and 4+ years of fashion or retail copywriting experience.

Coordinates creative briefs, artwork requests, campaign timelines, approvals, and asset delivery across creative, marketing, production, POS, and retail teams. Tracks workflow and traffic volumes in Trello, maintains critical paths, assigns creative workloads, manages stakeholders, and supports asset management. The role requires strong organisation, attention to detail, communication, and the ability to manage multiple deadlines in a fast-paced fashion and retail environment.

Leads the end-to-end operational delivery of the Club New Look loyalty programme. Translates the loyalty roadmap into actionable plans, coordinates cross-functional teams, manages priorities and delivery tracking, and enables personalised promotions and targeted value at scale. The role drives governance, compliance, process improvement, risk management, CRM campaign execution, test-and-learn practices, and collaboration with Product, Technology, Customer Care, Trading, Marketing, Ecommerce, Retail, and insight teams.

Supports ecommerce discovery optimisation by categorising and tagging products, merchandising product pages, monitoring availability and site performance, and delivering onsite updates across search, navigation, SEO links, and promotions. Conducts site checks, competitor analysis, reporting, and issue resolution while maintaining ecommerce briefs, CMS activity, documentation, and offshore team coordination.

Owns and optimizes loyalty CRM campaigns across email, push, and in-app channels. Responsibilities include customer journey automation, campaign setup and deployment, segmentation, reporting, A/B testing, lifecycle communications, and loyalty program initiatives. Requires 2+ years of CRM or digital marketing experience, CRM platform proficiency, strong organization, attention to detail, and familiarity with loyalty or retention marketing.

Manage and mentor analytics professionals, translate data insights into business recommendations, partner with marketing and business teams, enhance datasets, deliver advanced analytics projects, optimize processes, and lead analytics strategy. The role requires strong statistical modeling, project management, communication, and presentation skills, with expertise in Python, R, or SQL.

Leads enterprise integration architecture strategy, standards, target architecture, roadmaps, governance, and technology modernization. Provides direction for APIs, messaging, event-driven platforms, integration services, cloud and hybrid systems, security, resilience, observability, and AI-enabled integrations. Advises architects, engineers, delivery teams, suppliers, and senior stakeholders; reviews solution designs; manages technology debt and platform risks; and mentors architecture teams. Requires extensive enterprise integration experience, strong communication, architecture governance, and expertise across Azure and equivalent integration platforms.