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Supports day-to-day client account management by coordinating client and internal communications, preparing timelines and reports, managing briefs and deliverables, maintaining account documentation, meeting service-level agreements, and helping improve client relationships and service delivery.

Own and grow a portfolio of managed IT services customers by retaining revenue, identifying expansion opportunities, leading business reviews, developing technology roadmaps, and managing account plans and sales pipelines. Build trusted stakeholder relationships, coordinate virtual teams, negotiate commercial agreements, and sell managed services, cybersecurity, cloud, modern workplace, and project solutions.

Manage the full sales cycle for CodeBlue’s managed IT services, from prospecting and lead generation through conversion and onboarding. Build trusted customer relationships, understand business needs, present complex technology solutions, negotiate deals, and manage forecasting and pipeline activities. Partner with internal teams to tailor solutions for mid-sized New Zealand organizations. The role requires a consultative, commercially minded approach, strong communication skills, resilience, and proven success selling complex solutions.

Manage corporate sales accounts by identifying prospects, presenting solutions, planning sales cycles, conducting needs and cost-benefit analyses, building client relationships, and resolving customer issues. The role requires achieving sales targets, providing business insights, and maintaining strong customer relationships across an assigned territory. Candidates should have sales or account management experience, business or IT education, strong communication skills, and personal transportation.

Leads HR shared services transaction operations, including employee onboarding and offboarding, HRIS and payroll data accuracy, service-level performance, process improvement, audits, vendor contracts, invoicing, budgeting, and PRIME system maintenance. Manages escalations, compliance, documentation, access controls, stakeholder relationships, and team development while partnering with HRIS, finance, payroll, vendors, and regional teams.

Build and run data-driven customer lifecycle marketing programs to improve onboarding, adoption, engagement, retention, renewals, and expansion. Design journey maps, segmentation, and multi-touch campaigns; use CRM and marketing automation for trigger-based journeys; measure program performance and optimize with analytics. Lead cross-functional execution with sales, product, content, and analytics teams to drive measurable customer and revenue outcomes.

Manage and grow NSW government accounts while generating new B2B business across managed print, workflow automation, document management, software, and technology services. Responsibilities include prospecting, full-cycle sales, account strategy, stakeholder engagement, proposals and tenders, contract negotiation, pipeline forecasting, and achieving revenue and profitability targets. The role partners with internal specialists and delivery teams to support implementation, customer satisfaction, retention, and account expansion.

Lead regional APAC payroll services across multiple countries, managing teams, vendors, processes, KPIs, SLAs, audits, costs, compliance, incident response, and business continuity. The role drives payroll process standardization, operational improvements, issue resolution, vendor performance, documentation, leadership reporting, and team development while ensuring accurate and timely payroll delivery.

Provides first-level technical support to end users at a customer site, resolving basic technical issues and assisting with onsite user support.

Monitor and maintain customer IT environments within a Network Operations Centre. Responsibilities include monitoring server, network, backup, and security alerts; patching Windows servers and workstations; updating device firmware; and supporting system performance, availability, and stability under service-level agreements.