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The Customer Onboarding Manager at Insider works with new and existing clients to ensure successful onboarding and implementation of the platform, focusing on understanding business requirements and facilitating project delivery for optimal use of their services.

As a Technical Support Specialist at Insider, you will resolve customer queries, troubleshoot issues, and ensure that clients maximize the platform's capabilities. You will work closely with the Partner Success Team to deliver excellent customer experiences and foster long-term relationships.

As an Account Director, you will manage renewals and stakeholders, coordinate with Customer Success Managers, drive renewal opportunities, handle contract negotiations, and conduct Business Reviews to assess stakeholder needs and align them with Insider's product offerings.

The Solution Architect engages with customer technical decision makers to support digital transformation, leads data workshops for implementing solutions, drives projects from pilots to deployment, and troubleshoots technical issues during implementation.

The Business Development Representative will focus on sales, networking, and client engagement to support Insider's growth in the LATAM region. This role involves understanding customer needs, building relationships, and promoting Insider's AI-native customer experience platform to drive business success.

The People and Culture / Recruitment Associate will support the hiring process, focusing on finding top talent across various positions and functions globally. This includes collaborating with teams, participating in recruitment campaigns, and ensuring a smooth onboarding experience for new employees.

The Digital Growth Associate will focus on driving customer growth by utilizing Insider's AI-native marketing platform. Responsibilities include understanding client needs, providing innovative solutions, and enhancing customer engagement. The role requires collaboration with sales teams to support business objectives and deliver tailored marketing strategies.