The Role
The Sales Development Representative is responsible for identifying and reaching out to prospective sales opportunities, supporting the sales team in the USA, and maintaining a prospect database.
Summary Generated by Built In
Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About us
We are Insider, the fastest-growing global MarTech scale-up and the #1 AI-native Customer Experience and Marketing platform trusted by enterprise brands worldwide. Our story began with six desks and a vision to create a single platform to make industry-first CX technologies and emerging channels accessible to marketers worldwide. Today, with 1500+ teammates across 50+ nationalities, we continue to push the boundaries of what’s possible in CX. Our architecture brings together unified customer data, advanced journey orchestration, and comprehensive AI capabilities by seamlessly blending predictive, generative, and agentic AI into a single customer engagement platform that empowers teams to activate customer engagement across 12+ channels.
We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.
Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, achieving $200M in CARR (Committed Annual Recurring Revenue). According to Gartner, we are the dominant leader in Multichannel Marketing. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.
From day one, Insider’s mission has not been only to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our corporate social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 27+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.
Behind all these achievements is an exceptionally talented, visionary team of overachievers across 27+ countries that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.
So… you’re wondering what is this role about?
To be honest, we are not looking for an Inside Sales Associate, that’s merely a title. What we are looking for is Hunger! For people who are hungry to go out a play in the major leagues even though they have no name, to sit down and drive results that create an impact, and to go out of their way to get things done when it matters most. We’re looking for freshers who possess the energy, the passion, the drive, but most importantly, the desire to prove themselves and create an impact.
This is a role that can be considered the backbone of sales at Insider. A crucial part of this role is to identify and reach out to prospective sales opportunities. This is where our ‘growth’ begins.
We also realize that most Job Descriptions almost always sound like the description of an A-380 but when you’ve arrived at the airport what you find is a Cessna twin-seater! We want to write a JD that’s realistic and as close to the real thing as possible. How can we do this? So, we thought about it and realized that the best JD for this role is one that comes from the insights of other Inside Sales specialists. Here’s what they have to say:
Job Description
- Work with the assigned region to help the Insider Global Sales teams, especially USA.
- Identify new sales opportunities through inbound lead
- Follow-up with prospects through outbound cold calls and emails
- Understand customer needs and requirements
- Brainstorm with the team on how we can identify key players and generate interest in Insider’s products
- Maintain and expand the prospect database in our assigned segments
Okay… now you’re thinking, what do we expect from you?
- University degree in a related field
- Living in Turkey and working according to the American timezone. (UTC/GMT -4 hours)
- Relevant experiences such as SDR or Inside Sales is a plus
- A fair understanding of the eCommerce markets
- Ability to multitask and manage time effectively
- Excellent oral and written communication skills in English
- You’re a natural around the phone (Dialing dozens of numbers a day is a piece of cake for you)
- A passion for market research, identifying key players, and generating leads
- Ability to be flexible and adapt quickly in a fast-paced, start-up environment
- A fair understanding of Digital Marketing or experience in a customer-oriented position
Alright.. so now you’re contemplating, what’s in it for me?
- You'll have a structured career roadmap as a Global Sales Manager (to be relocated to one of Insider's offices) after a strong onboarding and development process
- You'll improve and challenge yourself with the many soft skills training that we offer. You’ll have access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge.
- You’ll have space to share your skills through training sessions and workshops if you wish. Sharing is caring!
- We’ll provide you with a paid Spotify account subscription, how do you fancy working to the beats of your favorite audio while blocking out the rest of the world?
- You’ll have a chance to work in an international, diverse, and inclusive environment
- You’ll be part of an industry that’s shaping the future of customer experiences. Still not sure? Just ask Google.
Why our partners chose us!
Insider is an award-winning tech company, the world’s first integrated Growth Management Platform, helping digital marketers and brands worldwide drive growth and better bond with their customers. We’re amongst the top 100 startups in Europe in 2017 and 2018 (as said by Wired and Red Herring). We put our relentless energy into developing unique AI-backed and machine learning technologies to attend to our partners’ needs and to ultimately help them drive growth. Leading global companies, such as Singapore Airlines, Toyota, Hyundai, Puma, Air Arabia, and many more trust us and share our successful partnership with the world. We don’t settle for quick fixes and we banned data clunkiness; we create products that go beyond problem-solving, nurturing relationships that are built to last.
We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
Please follow Insider on LinkedIn, Instagram, Youtube, and Medium!
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The Company
What We Do
Insider—one platform for individualized, cross-channel experiences—enables enterprise marketers to connect customer data across channels and systems, predict their future behavior with an AI intent engine and individualize customer experiences. Marketers use Insider’s platform to deliver experiences across channels like Web, App, Web Push, Email, SMS, and Messaging Apps (WhatsApp, Facebook Messenger, RCS).
Insider recently unlocked unicorn status and NASDAQ congratulated the company for becoming one of the few woman-founded, women-led B2B SaaS unicorns in the world. Insider was named as the #1 Leader in The Forrester Wave for Cross-Channel Campaign Management 2021 and Gartner Magic Quadrant for Personalization Engines 2021. The company has been named #1 Leader on G2’s Mobile Marketing Software and Personalization Grids with a 4.6/5 rating for 20 consecutive quarters. CrunchBase recently ranked Insider’s co-founder and CEO Hande Cilingir as one of the top women CEOs outside the US.
Many of the most prestigious Fortune 500 companies and top brands in retail, automotive, and travel use Insider to deliver AI-backed personalized experiences that exceed customer expectations. Insider is trusted by over 1,200 global businesses, including Singapore Airlines, Virgin, Toyota, New Balance, IKEA, GAP, L’Oreal, Samsung, Newsweek, MediaMarkt, Nissan, AVIS, Marks & Spencer, Allianz, Madeira Madeira, Santander, BBVA, Pizza Hut, Avon, and CNN.
