What You Will Do
- Create training programs and learning paths that help new hires ramp up quickly and effectively.
- Build ongoing learning programs that ensure our people stay sharp on product updates and industry shifts.
- Organize hackathons, knowledge-sharing sessions, and workshops that spread innovation across regions.
- Develop certifications that validate skills and expertise, ensuring our teams stay confident and credible.
- Help team leaders and technical experts apply consistent best practices worldwide while bringing feedback back to improve our products and processes.
What You Will Need
- 5+ years of experience in enablement, technical training, learning & development, or similar roles (preferably in SaaS, Martech, or enterprise software environments).
- Previous experience working closely with technical teams (Solution Architects, Pre-Sales, Product Specialists) or building technical training/content.
- Bachelor’s degree in Computer Science, Engineering, Education/Instructional Design, or related field (or equivalent hands-on experience).
- Strong understanding of SaaS/cloud technologies, enterprise use cases, and technical foundations such as APIs, integrations, and architecture.
- Proven expertise in curriculum development and instructional design, with the ability to turn complex technical concepts into clear, practical training content.
- Strong facilitation and presentation skills; excellent written communication for developing playbooks, guides, and certifications.
- Experience coaching technical experts and standardizing best practices across multiple global regions.
- Demonstrated ability to collaborate cross-functionally with Product, Customer Success, Sales, and Marketing teams in a global environment.
What We Offer
- Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together.
- Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
- Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
- Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build.
- Help build the team you want to work with and enjoy rewarding referral bonuses.
- Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
- From global retreats to team-building activities, expect year-round events that turn into lifelong memories.
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What We Do
Insider—one platform for individualized, cross-channel experiences—enables enterprise marketers to connect customer data across channels and systems, predict their future behavior with an AI intent engine and individualize customer experiences. Marketers use Insider’s platform to deliver experiences across channels like Web, App, Web Push, Email, SMS, and Messaging Apps (WhatsApp, Facebook Messenger, RCS).
Insider recently unlocked unicorn status and NASDAQ congratulated the company for becoming one of the few woman-founded, women-led B2B SaaS unicorns in the world. Insider was named as the #1 Leader in The Forrester Wave for Cross-Channel Campaign Management 2021 and Gartner Magic Quadrant for Personalization Engines 2021. The company has been named #1 Leader on G2’s Mobile Marketing Software and Personalization Grids with a 4.6/5 rating for 20 consecutive quarters. CrunchBase recently ranked Insider’s co-founder and CEO Hande Cilingir as one of the top women CEOs outside the US.
Many of the most prestigious Fortune 500 companies and top brands in retail, automotive, and travel use Insider to deliver AI-backed personalized experiences that exceed customer expectations. Insider is trusted by over 1,200 global businesses, including Singapore Airlines, Virgin, Toyota, New Balance, IKEA, GAP, L’Oreal, Samsung, Newsweek, MediaMarkt, Nissan, AVIS, Marks & Spencer, Allianz, Madeira Madeira, Santander, BBVA, Pizza Hut, Avon, and CNN.








