Digital Sales Development Representative

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.

We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we’ve unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on.

Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization.

When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers. 

Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.

So… you’re wondering what is this role about?

To be honest, we are not looking for an Inside Sales Associate, that’s merely a title. What we are looking for is Hunger! For people who are hungry to go out a play in the major leagues even though they have no name, to sit down and drive results that create an impact, and to go out of their way to get things done when it matters most. We’re looking for freshers who possess the energy, the passion, the drive, but most importantly, the desire to prove themselves and create an impact.

This is a role that can be considered the backbone of sales at Insider. A crucial part of this role is to identify and reach out to prospective sales opportunities. This is where our ‘growth’ begins.

We also realize that most Job Descriptions almost always sound like the description of an A-380 but when you’ve arrived at the airport what you find is a Cessna twin-seater! We want to write a JD that’s realistic and as close to the real thing as possible. How can we do this? So, we thought about it and realized that the best JD for this role is one that comes from the insights of other Inside Sales specialists. Here’s what they have to say:

Job Description

• Work with the assigned region to help the Insider Global Sales teams in the UK, the US, Singapore, Malaysia, Dubai to boost their performances
• Identify new sales opportunities through inbound lead
• Follow-up with prospects through outbound cold calls and emails
• Understand customer needs and requirements
• Brainstorm with the team on how we can identify key players and generate interest in Insider’s products
• Maintain and expand the prospect database in our assigned segments

Okay… now you’re thinking, what do we expect from you?

• University degree in a related field
• Relevant experience such as SDR or Inside Sales is a plus
• A fair understanding of the eCommerce markets
• Ability to multitask and manage time effectively
• Excellent oral and written communication skills in English
• You’re a natural around the phone (Dialing dozens of numbers a day is a piece of cake for you)
• A passion for market research, identifying key players, and generating leads
• Ability to be flexible and adapt quickly in a fast-paced, start-up environment
• A fair understanding of Digital Marketing or experience in a customer-oriented position

Alright.. so now you’re contemplating, what’s in it for me?

• You'll have a structured career roadmap as a Global Sales Manager (to be relocated to one of Insider's offices) after a strong onboarding and development process
• You'll improve and challenge yourself with the many soft skills training that we offer. You’ll have access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge.
• You’ll have space to share your skills through training sessions and workshops if you wish. Sharing is caring!
• We’ll provide you with a paid Spotify account subscription, how do you fancy working to the beats of your favorite audio while blocking out the rest of the world?
• You’ll have a chance to work in an international, diverse, and inclusive environment
• You’ll be part of an industry that’s shaping the future of customer experiences. Still not sure? Just ask Google.

Why our partners chose us!

Insider is an award-winning tech company, the world’s first integrated Growth Management Platform, helping digital marketers and brands worldwide drive growth and better bond with their customers. We’re amongst the top 100 startups in Europe in 2017 and 2018 (as said by Wired and Red Herring). We put our relentless energy into developing unique AI-backed and machine learning technologies to attend to our partners’ needs and to ultimately help them drive growth. Leading global companies, such as Singapore Airlines, Toyota, Hyundai, Puma, Air Arabia, and many more trust us and share our successful partnership with the world. We don’t settle for quick fixes and we banned data clunkiness; we create products that go beyond problem-solving, nurturing relationships that are built to last.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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