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In this role, you will manage and support financial applications, including NetSuite and Coupa, and perform complex system configuration and integration development. Your responsibilities cover responding to user issues, identifying improvement opportunities, conducting system testing, and maintaining documentation for finance systems.

The Technical Account Manager will manage customer relationships, delivering innovative solutions and ensuring seamless implementation of cybersecurity products. Key responsibilities include acting as the primary contact for customers, driving projects to completion, and collaborating with engineering teams while understanding customer needs for product development.

The Enterprise Customer Success Manager will drive customer success and retention for the enterprise segment by building strong relationships with customers, understanding their needs, and helping them achieve their goals using software products. Responsibilities include conducting product demonstrations, monitoring key performance indicators, resolving customer issues, and mitigating churn. The ideal candidate has 5+ years of customer success experience in a software company, with 2+ years specifically in B2B SaaS/software managing an enterprise book of business. They should have strong communication skills, experience with data-driven decision-making, and the ability to work in a fast-paced environment.