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The Contract Administrator will manage customer-related contracts, ensuring compliance with regulatory standards and company policies. Responsibilities include drafting and reviewing contracts, optimizing templates, maintaining documentation in Salesforce, identifying contract risks, and collaborating with internal teams for resolution. The role involves organizing contract records and developing contract management processes.

As a Product Support Specialist at SafelyYou, you will navigate technical issues, ensuring seamless product operation through diagnosing problems and collaborating with teams. Your role involves documenting processes, enhancing product stability, training users, and analyzing product engagement metrics.

The Client Services Manager at SafelyYou leads the Client Services Team to provide exceptional service, manage client interactions, resolve technical issues, and collaborate with internal teams. Responsibilities include monitoring team performance, developing KPIs, improving service delivery, and managing an offshore team to enhance client satisfaction and retention.