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Oversee hotel accounting operations supporting the Assistant Director of Finance: ensure integrity of general ledger, month-end close, reconciliations, financial reporting, payroll, AR/AP, cash controls, owner statements, inventory counts, and supervise finance staff while ensuring compliance with corporate policies and local regulations.

Lead implementation and evolution of CX platforms (Qualtrics/Medallia), manage customer databases, integrations and vendor relationships, develop guest profile and sentiment-driven personalization, run CRM/multi-channel campaigns, ensure privacy compliance, and lead a team of developers and analysts to deliver MarTech solutions and reporting.

Provide 24/7 support and administration for hotel IT systems (PMS, POS, PABX, HSIA), manage server and network infrastructure, ensure PCI compliance, administer Active Directory and VPN, coordinate vendors and projects, support guests and staff, and maintain Four Seasons TID standards.

The P&C Intern provides clerical support in a professional manner, responding to inquiries and ensuring employee satisfaction while adhering to company policies.

The Accounting Generalist supports the Finance team by processing accounts payable, maintaining vendor files, preparing reconciliations, and ensuring timely financial reporting.

The Assistant Director of Technology oversees technology operations, ensures system availability, supports users, and manages IT infrastructure in a hotel environment.

Lead and operate resort technology systems, oversee projects, cybersecurity, data governance and analytics, manage vendors and technology teams, and drive innovation to enhance guest and employee experiences.

Coordinate and deliver employee training programs, support learning and development initiatives, create or update training materials, track training completion, and collaborate with managers to improve staff performance and service standards.

The Accounting Generalist supports financial operations, manages accounts payable, prepares journal entries, maintains reconciliations, and ensures compliance with accounting standards.

Assist the Director of Finance overseeing resort accounting and finance operations, lead month-end close, manage cash and tax compliance, coordinate audits, support budgeting/forecasting, supervise the finance team, monitor financial performance and controls to safeguard assets and maximize profitability.