Sales Executive

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

About Four Seasons Hotel Osaka

Embodying Osaka’s rise as a global city, Four Seasons Hotel Osaka forms the core of a new lifestyle destination at the heart of western Japan’s biggest city and the region’s hub of commerce and culture. As the city’s new icon of luxury and style, Four Seasons provides a pitch-perfect modern take on the quintessential ryokan (traditional Japanese inn) with a range of unique, immersive experiences that deliver a true sense of Japan. From our entire floor of meticulously designed Japanese-inspired guest rooms to our private ofuro (traditional baths), Four Seasons is a contemporary portal to the authentic heart of Osaka, immersing you in the city’s intriguing blend of heritage and modernity. Opening Summer 2024. 

About Four Seasons

Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com/careers.

What you will do

• Implements all sales action plans related to the respective market (by segment and geographical locations) as outlined in the Marketing plan.

• Actively participates in achieving the departmental goals, which contribute to the Marketing budget.

• Closely monitors accounts revenue and business production for Corporate / Embassy/ Government / FIT / Meetings/Events accounts.

• Maximises up-selling opportunities whenever possible.

• Assists the Director of Sales in the forecasting of rooms revenue and ATR for Corporate / FIT /Meetings/Events groups.

• Reviews direct competition and conducts regular research

• Maintains a high level of exposure for the hotel in major market areas through direct sales, telephone, fax and written communications.

• Develops increased room nights as well as Banquet revenue.

• Conducts site inspections.

• Maintains close communication with the Events Management Team in the negotiation process of their accounts    

• Attends the pre-event meeting and post-event meeting as required, chaired by Events Management Team

• Follow up with Events Management Team after the post-event meeting with Thank You calls and send Thank You Letter together.

• To handle all aspects of familiarisation / site inspection clients or groups including enquiry, co-ordination and execution thereof.

• Responsible for post-fam /site inspection group follow-up such as sending “Thank You Letter” and developing a potential client’s database for future business opportunities.

What you bring

• Positive attitude of learning, eagerness to achieve goals, full of energy to solicit business opportunities.

• Local candidate preferred; however foreign candidates who have Japanese language proficiency in both speaking and writing will be considered.  

• Demonstrates ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
   

What we offer: 

• Competitive Salary, wages, and a comprehensive benefits package

• Excellent Training and Development opportunities

• Complimentary Accommodation at other Four Seasons Hotels and Resort

• Complimentary Dry Cleaning for Employee Uniforms

• Complimentary Employee Meals