Top Tech Jobs & Startup Jobs

Drive go-to-market planning and operations initiatives that support profitable growth. Responsibilities include territory planning, account assignments, pipeline and forecast analysis, customer segmentation, quota and booking analysis, dashboard development, business case creation, operating goal setting, and cross-functional program management. The role partners with sales, marketing, customer success, product, finance, analytics, and clinical operations to optimize GTM efficiency, revenue growth, investments, and scalable operating processes.

Recruit and expand Lyra’s MENA provider network across multiple professional specialties and countries. Responsibilities include identifying providers, coordinating interviews and onboarding, managing contracts and administrative requirements, maintaining partner relationships, coordinating training, and ensuring compliance with regional protocols and standards.

Provide frontline technical support to healthcare platform providers and clients during GMT operating hours. Manage ticket queues, meet response SLAs, troubleshoot hardware and software issues, maintain technical FAQs, answer platform questions, escalate complex issues, report bugs, monitor releases, and train new providers on the platform.

Administers Lyra Health’s variable compensation program for sales and customer success teams. Responsibilities include calculating and auditing incentive payouts, managing CaptivateIQ integrations and payout logic, maintaining sales data integrity, developing commission dashboards, modeling compensation plans, supporting audits, optimizing workflows, and advising sales representatives on commission policies and inquiries.

Provide frontline technical support to providers and clients by managing ticket queues, meeting response SLAs, troubleshooting hardware and platform issues, maintaining technical FAQs, answering programmatic questions, escalating complex issues, and training new providers. The role requires strong communication, remote troubleshooting, ticketing-system expertise, platform knowledge, and familiarity with Jira. Preferred experience includes SQL Server, Salesforce, Chromebook support, Sentry, and Mixpanel.

Leads engagement strategy and a team of seven marketing professionals delivering data-driven member communication programs. Owns annual planning, budgets, operational governance, AI integration, scalable marketing playbooks, performance analysis, and targeted account interventions. Partners with Customer Success, Operations, Product, Brand Marketing, Analytics, and Finance to improve utilization, customer outcomes, retention, and operational efficiency across complex employer accounts.

Develop and optimize global Employer Solutions pricing strategy to drive revenue, retention, and profitability. Analyze market and customer data, build financial models, translate pricing into sellable structures, and guide deal strategy. Partner cross-functionally with Finance, Product, Sales, Customer Success, Clinical Operations, and Product Marketing on quoting tools, deal desk parameters, enablement, and operational scalability.

Lead Lyra Health’s enterprise strategic planning, business unit alignment, M&A strategy, market-entry initiatives, competitive positioning, and executive communications. Partner with senior leaders across employer, health plan, and health system businesses to develop growth strategies, investment theses, operational models, and value-creation plans. Prepare materials for the board, executives, and investors while managing and mentoring strategy team members.

The Corporate Strategy Manager builds financial models, forecasts, and unit economics analyses; tracks competitors, market trends, and regulatory changes; evaluates M&A and build-versus-buy-versus-partner opportunities; supports annual planning; and develops executive-ready PowerPoint presentations. The role partners across business units to turn quantitative and market insights into strategic recommendations for growth, investment, product, and market-entry decisions.

Manage maintenance-focused product releases across web and mobile platforms. Lead acceptance testing, sprint prioritization, incident escalation, stakeholder communications, customer feedback analysis, SLA compliance, and performance reporting. Coordinate with engineering, QA, data, design, and support teams while maintaining documentation, acceptance criteria, system content, and product priorities.