Variable Compensation Manager

About Lyra Health

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

About the Role

Lyra Health is looking for a Variable Compensation Manager to support our GTM compensation programs.

As an individual contributor, you will play a key role in administering Lyra’s variable compensation program. You will work closely with cross-functional partners in Finance, Accounting, GTM Operations, Analytics, HR, and other teams to ensure scalable and accurate GTM compensation systems and processes.

This role will administer incentive plans, inquiry management, system development and effectiveness reporting.

Responsibilities:

• Data Management: Oversee and ensure that the data feeding variable incentive models and plans are accurate. This involves working with sales, customer success, and pricing operations teams to help audit and ensure customer, price, and date information accuracy.
• System Management & Tech Integration: Collaborate with tech and analytics teams to configure and optimize the tech stack related to compensation. Develop tools and calculators that translate business metrics into compensation outcomes, ensuring processes are efficient, accurate, auditable, and timely.
• Statement Processing: Oversee the Administration of monthly, quarterly, and semi-annual sales incentive plans with key stakeholders to ensure accurate and timely performance calculations, guarantees, spiff bonuses, and sales compensation payouts.
• Audits: Oversee the recurring audit of commission statements before the release of payments, ensuring data integrity and accuracy of plan calculation. Ensure compensation processes are designed to meet audit requirements and that any calculations are fully replicable/traceable.
• Exception Handling: Manage and integrate exceptions into variable plans and ensure these exceptions are accurately reflected and managed within the overall compensation framework.
• Quality Assurance: Track and monitor for potentially systemic errors and individual errors within the compensation processes. Implement checks and balances to promptly identify and address any discrepancies or issues, ensuring the integrity of the compensation data.
• Redundancy & Institutionalization: Ensure that compensation processes are institutionalized and not dependent on any single individual. Establish systems, documentation, and cross-training to ensure that the absence of any team member does not compromise the functionality or integrity of the compensation system.
• Manage Communications: Manage communications with payees related to statements, ensuring clarity and timely responses to any inquiries or discrepancies.

Qualifications:

• 8+ years of experience in variable compensation and sales/revenue operations.
• Bachelor's Degree in Business Administration, Finance, HR, or a related field. 
• Proven experience in designing, implementing, and managing sales or variable compensation programs, preferably within a high-growth go-to-market team.
• Analytical skills with the ability to interpret complex sales data, determine trends, and draw valid conclusions.
• Knowledge of relevant compliance and legal requirements about sales compensation.
• Proficiency with software tools related to variable compensation (CaptivateIQ, Salesforce, Tableau and Excel)
• Strong project management skills with the ability to manage multiple projects simultaneously and meet deadlines.
• Excellent communication and interpersonal skills to work effectively with a diverse group of stakeholders, including senior leadership.
• Ability to problem-solve and make informed decisions, especially in high-pressure situations.
• An understanding of the broader go-to-market strategy and how compensation drives sales behavior.

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact [email protected]. For more information about how we use and retain your information, please see our Workforce Privacy Notice."