Sales Executive

About Lyra Health

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

About the Job

The Sales and Account Executive’s primary role is to generate revenue through the acquisition of new clients and the management of relationships with existing clients within Malaysia. The role involves sales activities, account management, and customer support to ensure client satisfaction and retention.

Responsibilities:

• Identify and pursue new business opportunities within targeted markets.
• Develop and maintain relationships with key decision-makers in client organizations.
• Prospect and identify new sales opportunities.
• Conduct sales presentations and product demonstrations.
• Negotiate and close sales deals and meet or exceed sales targets.
• Provide ongoing support and assistance to clients.
• Ensure timely delivery of products or services and resolve any issues that arise.
• Oversee the customer account management process to ensure customer satisfaction.
• Offer after-sales support to clients to nurture repeat business.
• Maintain detailed knowledge of the company’s products, services, and pricing models.
• Stay current on industry trends and the competitive landscape to more effectively position the company.

Qualifications:

• 2+ years working experience in sales or account management.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact [email protected]. For more information about how we use and retain your information, please see our Workforce Privacy Notice."