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Manage an assigned book of benefits business, serve as primary client contact, coordinate renewals and service delivery, advise on cost-effective benefit strategies, support enrollments and filings, and help grow business through cross-sales while leading internal service teams.

Manage a book of business and lead client projects for medical and ancillary benefits including renewals, funding analysis, forecasting, carrier relationships, open enrollment strategy, M&A due diligence, and Private Equity reporting. Support producers, train staff, and use D365 for client workflows. Occasional local and national travel required.

Provide full-spectrum People operations support including hiring/onboarding, benefits administration and compliance, performance review facilitation, compensation analysis, HR technology evaluation, off-boarding, employee engagement events, and special projects while ensuring legal and policy compliance.

Provide day-to-day HR administration and employee support: manage onboarding/offboarding, maintain Workday records and compliance, handle benefits/payroll/leave inquiries, coordinate background checks, assist with ADA/LOA intake, respond to unemployment/verification requests, and support employee engagement and HR communications.

Manage an assigned book of commercial insurance clients, serve as primary client contact, advise on coverage and renewals, resolve day-to-day issues, conduct needs analyses and meetings, support cross-sales, and maintain proactive communications to meet service deliverables.

Manage a portfolio of clients using isolved HCM, provide ongoing support, troubleshoot system issues, deliver training, advise on payroll/HR/benefits/time & attendance, document interactions in CRM, and identify upsell opportunities to increase platform adoption.

Manage a book of employee benefits clients as their primary contact: handle day-to-day service, renewals, enrollments, compliance (ERISA/Form 5500), cost-reduction strategies, client meetings, and collaborate with internal teams to meet service and growth objectives.

Serve as strategic HR Business Partner delivering HR strategy and programs to clients: employee relations, compensation, performance management, coaching, recruitment, compliance, training, budgeting, billing, client relationship management, and project delivery while leading teams and promoting company brand.

Manage an assigned book of employee benefits clients as their primary contact, coordinate with internal teams and consultants to handle renewals, enrollment, and service issues, advise on cost-saving and benefit strategy, conduct client meetings, assist with filings, and pursue cross-selling to grow the book while leading service delivery.

Manage a book of employee-benefits accounts as primary client contact, coordinate renewals and enrollments, advise on cost-saving benefit strategies, delegate to service teams, assist with 5500 filings, grow accounts via cross-sell, and provide leadership and proactive client communications.