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Provide back-office new business administration for personal lines (car, home, van): handle customer queries, ensure accurate data entry, maintain CPC compliance, and support cross-sales to Life & Pensions and Health. Deliver high customer service standards and participate in training.

Manage a portfolio of Property Owners/Real Estate clients, provide tailored insurance and risk management advice, handle renewals/adjustments/insurer surveys, meet SLAs, support retention and growth, and ensure FCA-compliant broking delivery.

Provide back-office renewals administration for car, home and van insurance, handle customer queries, ensure high-quality data entry and CPC compliance, and support cross-sell referrals to Life & Pensions and Health. Deliver excellent customer service and participate in training.

The Personal Lines Account Executive will provide customer service, manage insurance policies, liaise with companies, and achieve sales targets.

The Support Associate ensures compliance with regulations, handles tenant referencing, offers customer service, manages complaints, and supports internal processes.

Provide exceptional customer service for Motor, Household, and Van Insurance Policies while meeting targets and compliance standards. Liaise with companies and process customer payments.

Support Associate assists Account Executives with client renewals, documentation, record maintenance, and communication across departments, ensuring compliance with procedures and timelines. Responsibilities include managing tasks, conducting due diligence, and enhancing product knowledge for career growth.

The Compliance Manager oversees compliance processes within an MGA, providing operational support, regulatory advice, and conducting monitoring activities to ensure adherence to regulatory standards.

Provide field-based health & safety consultancy: conduct risk assessments, surveys and inspections; produce bespoke risk management documentation; investigate incidents and liaise with authorities; manage client relationships and identify growth opportunities.

Handle billing inquiries, service requests, suggestions and complaints; resolve issues fairly and effectively; provide product/service information; identify upsell opportunities; recommend and implement customer support programs. Role operates as a generalist within Customer Support/Operations.