Manage a portfolio of strategic accounts, executing success plans to enhance customer outcomes and ensure alignment with solutions. Collaborate with cross-functional teams to support revenue growth and retention, while mentoring Customer Success Managers.

Lead global brand, corporate communications, PR, analyst relations, and thought leadership for a high-growth B2B SaaS company. Define and execute brand strategy, manage agencies and content creation, drive executive visibility, coordinate analyst engagements, and align communications with GTM, product, and demand teams to build awareness and pipeline.